Term & Conditions

Overview

This website is operated by ReGen TCM Sdn Bhd. Throughout the site, the terms “we”, “us” and “our” refer to ReGen TCM. ReGen TCM offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Terms of Service”, “Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions stated here, you may not access the website or use any services.

Section 1 - Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence, or that you have given us your consent to allow your minor dependents to use this site.

You may not use our products or services for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction.

You must not transmit any worms, viruses or any code of a destructive nature. Any breach or violation of these Terms may result in immediate termination of your access to our Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without express written permission from ReGen TCM.

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The content on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting relevant professional advice or more complete sources of information.

Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information on our site.

Section 4 - Modifications to Services and Prices

Prices for our products and services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service, or any part of it, without notice.

We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5 - Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return, exchange or refund only according to our applicable policies.

We have made every effort to display as accurately as possible the colours, images and descriptions of our products. We cannot guarantee that your device display will accurately reflect the actual product colour or appearance.

We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction. We also reserve the right to limit quantities, discontinue products or services, and update product descriptions or pricing at any time without notice.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our website. You agree to promptly update your information, including your email address, billing details and payment information, so that we can complete your transactions and contact you as needed.

Section 7 - Optional Tools

We may provide access to third-party tools over which we do not monitor and have no control or input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind. Any use of optional third-party tools is entirely at your own risk and discretion.

Section 8 - Third-Party Links

Certain content, products and services available through our website may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with ReGen TCM. We are not responsible for examining or evaluating the content, accuracy, policies or practices of any third-party websites.

Any complaints, claims, concerns or questions regarding third-party products or services should be directed to the relevant third party.

Section 9 - User Comments, Feedback and Submissions

If you send us submissions, ideas, suggestions, proposals, feedback or other materials, whether online, by email, by post or otherwise, you agree that we may use, edit, copy, publish, distribute, translate and otherwise use such content without restriction.

You agree that your comments will not violate any rights of any third party, including copyright, trademark, privacy or other proprietary rights. You are solely responsible for any comments you make and their accuracy.

Section 10 - Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

Section 11 - Errors, Inaccuracies and Omissions

Occasionally, there may be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change, update or cancel orders if any information is inaccurate at any time without prior notice.

Section 12 - Prohibited Uses

You are prohibited from using the site or its content:

1. for any unlawful purpose;
2. to solicit others to perform or participate in unlawful acts;
3. to violate any laws, regulations or ordinances;
4. to infringe upon our intellectual property rights or the rights of others;
5. to harass, abuse, insult, harm, defame, slander, intimidate or discriminate;
6. to submit false or misleading information;
7. to upload or transmit viruses or malicious code;
8. to collect or track the personal information of others;
9. to spam, phish, pharm, pretext, spider, crawl or scrape;
10. for any obscene or immoral purpose; or
11. to interfere with or circumvent the security features of the Service.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

Section 13 - Disclaimer of Warranties and Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

You agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered through the Service are provided “as is” and “as available”, unless expressly stated otherwise by ReGen TCM.

In no case shall ReGen TCM Sdn Bhd, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the Service or any products or services obtained through the Service.

Section 14 - Indemnification

You agree to indemnify, defend and hold harmless ReGen TCM Sdn Bhd, its directors, officers, employees, affiliates, partners, agents, contractors, licensors, service providers, subcontractors and suppliers from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.

Section 15 - Severability

If any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

Section 16 - Termination

These Terms are effective unless and until terminated by either you or ReGen TCM. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing use of our website.

If we suspect that you have failed to comply with any provision of these Terms, we may terminate this agreement at any time without notice and deny you access to our Services.

Section 17 - Entire Agreement

These Terms and any policies posted by us on this website constitute the entire agreement and understanding between you and ReGen TCM and govern your use of the Service.

Section 18 - Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia.

Section 19 - Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. Your continued use of or access to our website following any changes constitutes acceptance of those changes.

Section 20 - Contact Information

Questions about these Terms & Conditions should be sent to us at:

ReGen TCM Sdn Bhd 202601014679 (1676777-A)
Email: [email protected]